On this page you will find support offers available to staff provided by organisations we are working closely with across Bedfordshire, Luton and Milton Keynes. 

  • Book an emergency GP appointment.
  • If you need support outside normal office hours or at week-ends you can contact:
  • NHS 111
  • In the event of a severe risk of harm: Visit A&E or call 999: many hospitals now have a Liaison Psychiatry Team, should this service not be available the A&E will contact the local on – call mental health service.
  • The Samaritans operate a service 24 hours a day, 365 days per year, if you want to talk with someone in confidence (Free phone 116 123) / 0208 368 6789
  • HOPEline (young adults) (Weekdays 10am to 5pm, 7pm to 10pm - Weekends 2pm to 5pm) 0800 068 4141

Local services

  • Milton Keynes Crisis team: 0800 0234 650
  • Bedfordshire and Luton crisis team: 01582 556971

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NHS England have a range of additional support offers in place for our NHS colleagues which suit a range of different health and wellbeing needs.


NHS staff can talk to volunteers about anything that's troubling them. Call 116 123 or email jo@samaritans.org, alternatively, you can text FRONTLINE to 85258 for support 24/7 via text.

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This service is for doctors and dentists with information and resources gathered together to help signpost staff to routes for support. 

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Hospice UK are operating a free bereavement support line which can be accessed from 8:00am – 8:00pm, seven days a week. A team of fully qualified and trained bereavement specialists are available to support you with bereavement and wellbeing issues relating to loss experienced through your work.  Call 0300 303 4434.​​​​​​​

Crisis Cafes are safe, non-judgemental spaces that you can come to if you find yourself in crisis or mental distress in the evenings. You will be met by a trained mental health worker who will listen and help you identify ways to address the problems you are facing.

Who are the Crisis Cafés for?

Adults (18+) who are experiencing severe mental distress or crisis.

What can you expect?
  • A safe, calm and relaxed atmosphere
  • A one-to-one session with a trained mental health worker
  • Support to identify positive mental health coping strategies
  • Advice and guidance about other support services available in your area
Do you need an appointment?

Each Crisis Café is now operating a drop-in service and an appointment is not required. 

Milton Keynes also has a Crisis phoneline, which can be contacted between 5.00pm – 11.00pm on: 01525 722 225 (for Milton Keynes residents only)

Where are the Crisis Cafe's based?
  • ​​​​​​​Luton Crisis Café: Luton Wellbeing Centre, 46-56 Dumfries Street, Luton, LU1 5BP
  • Bedford Crisis Café: Florence Ball House, Bedford Health Village, 3 Kimbolton Road, Bedford, MK40 2NX
  • Milton Keynes Crisis Café: 226 Queensway, Fenny Stratford, Bletchley, Milton Keynes, MK2 2TE. 
  • Central Bedfordshire Crisis Café: Mind BLMK, The Rufus Centre, Steppingley Road, Flitwick, Bedfordshire, MK45 1AH (4 days a week, Monday – Thursday) 
What are the opening times?

Apart from Central Bedfordshire (see above), our Crisis Cafes are open seven days a week, 365 days of the year, between 5.00pm – 11.00pm.

If you would like further information about Crisis Cafés, please email at: crisiscafe@mind-blmk.org.uk or call: 0300 330 0648 (open 9am – 4:30pm). You can also visit the Mind BLMK website.