Samaritans
Samaritans provide confidential, non-judgmental support.
- (24 hours, confidentially): call 116 123 or email jo@samaritans.org
- Text FRONTLINE to 85258 for support 24/7
Wellness Action Plan
This is a personalised and practical tool for employees to use to identify how to address what keeps individuals mentally well at work and what can result in poor mental health. It also opens up a dialogue, helping supervisors better understand the needs and experiences of employees. Start your Wellness Action plan
Looking After You Too
NHS England is providing individual coaching support with a highly skilled and experienced coach. This will be a space for staff working particularly in primary care to offload the demands of whatever you are experiencing and be supported in developing practical strategies for dealing with this. It might be that through a one-off conversation you have all the strategies you need to cope with your situation and stay well. Or you might find a few sessions helpful. It is all led by you. Visit the website
Skills for Care
For home care workers, personal assistants and those working in isolated services, the nature of their work may mean that they already feel isolated. Skills for Care provides guidance on how to support staff who regularly work alone. It includes a section on supporting mental health and wellbeing and on communication and support.
Supporting Hospital and Paramedic Employees (SHAPE)
SHAPE is an outreach programme that offers evidence-based wellbeing support to frontline staff and access to treatment as needed. SHAPE Recovery, which supports hospital and paramedic employees during and after COVID. Visit their website
Frontline19 service
Free and confidential psychological support service for people working in the NHS & frontline services in the UK. They are currently prioritising patient-facing roles. Visit the Frontline19 service website.
Hopeline19
The NHS and frontline workers are then able to call up and listen to your messages of support. We want to encourage people to keep the conversation going and to continue to break the taboos surrounding emotional wellbeing and mental health. Anyone can call 0808 19 665 19 for free 24/7. Visit their website
Support for volunteers
NHS Volunteer Responders programme
Set up by NHS England and NHS Improvement, working with Royal Voluntary Service and the GoodSAM app. Visit their website
NHS Cadets
NHS Cadets is a programme being rolled out across England in partnership with St John Ambulance. It supports 14–18-year-olds from communities with less access to volunteering to find out what it is like to work in health and care. NHS Cadets learn first aid, develop their leadership and practical skills. Find out more
NCVO (National Council for Voluntary organisations)
For information on regular volunteering for an organisation that works with the NHS, find out more
Volunteering Matters
Find volunteering opportunities in your local area, click here